Terms and Conditions
ITALY
Orders below € 50 …… € 5
Orders above € 50 …… Free
EUROPE
Orders below € 200 …… € 20
Orders above € 200 …… Free
INTERNATIONAL
Orders below € 400 …… € 50
Orders above € 400 …… Free
Write us if you prefer some other special treatment, we will be happy to satisfy you!
Policies
1. Policies are subject to change without notice
Sales
2. Shipping and Billing addresses must be the same for order processing
Payments
3. Prices are listed in EUR
4. Accepted payments are Visa & Mastercard or bank transfert.
Taxes
5. Orders in Italy will be charged Italian sales taxes
6. Payment of duties & taxes for International orders are the sole responsibility of the buyer
Shipping
7. All orders are shipped via DHL
8. You will receive a tracking number via email and via SMS when your order is processed
9. Allow 1-2 business days for order processing
10. Orders will be fulfilled in the order they are received
11. Packages returned to our warehouse due to non-delivery will be automatically refunded minus shipping cost
12. If a tracking number is not sent within 9 business days please contact us
Returns / Exchanges
13. We reserve the right to refuse any returns at any time
14. For items classified as faulty or damaged, we must be notified within 48 hours of receipt
Terms
15. Use of the website constitutes your agreement to follow our policies